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Terms and Conditions


 

For International Trips:

1. The trips, trekking and activities organised by The Blueberry Trails may require various levels of physical fitness and travellers must ensure that they understand the level and nature of physical activity, fitness and endurance required for a chosen tour prior to the commencement of the same. Travellers must ascertain for themselves (in consultation with their doctors) whether they would be able to undertake and complete the chosen activity.
2. Travellers should keep in mind that tours are usually organised in remote and/or inaccessible places and medical assistance may not be available on site, so those dependant on medicines should stock up
3. Travellers must ensure that prior to making payment for a chosen tour to the best of their knowledge they are not suffering from any medical or physical ailment or condition that compromises their ability to undertake and complete the same. If subsequent to making payment for a tour the client becomes medically unfit, reimbursement of the paid amount shall be at the discretion of The Blueberry Trails.
4. The Blueberry Trails, its Owners and employees would not be responsible for any loss, liability, damage, expenses, injury, sickness or death occasioned to a fellow travellers except for lack of provision of amenities, services and infrastructure which are to be provided by the organisers themselves (and by not third parties) as described on www.theblueberrytrails.com. The organisers would not be responsible for such liabilities arising out of acts of god, earthquake, flood, storm, fire, rain, landslide, government restrictions, strikes or bandhs, defect of motor vehicles, acts of third party, external aggression, law and order disturbances, negligence of any travellers or travellers failing to heed the instructions of the organisers / activity guides, any risks that are normally attendant on a particular activity and any matters that are outside the control of the organisers.
5. Tours are subject to weather and natural conditions which are beyond the control of the organisers. To ensure the safety of the travellers it may be necessary to cancel or postpone a tour (or any part thereof) after the tour has been paid for by the travellers. Reimbursements of payments in such cases will be subject to the fixed costs of the tour barring which all other amounts will be reimbursed.
6. Any liabilities of the organisers would be limited to the cost of the tour as paid for by the client.
7. The Management at The Blueberry Trails reserves the right to refuse admission or removal from an existing trip due to misconduct of any sort by a traveller who may have paid for a trip. This can be with reference to any of the other travellers or the coordinator in charge of the trip. Misconduct can be classified as either physical violence, verbally abusive behaviour or any other sort of harassment. We strictly DO NOT condone it and have a zero tolerance policy for the same.
8. These terms and conditions are subject to Indian law and the courts at Mumbai, India have exclusive jurisdiction over any issues arising out of the same.
9. The www.theblueberrytrails.com is owned and operated by The Blueberry Trails
 
Cancellations Policy
 



Cancellation Policy for Personalised Trips:

As the services to be provided are booked several months in advance, cancellation of such services earmarked for a particular departure results in the Company losing money depending upon the time of cancellation to the Supplier. Therefore any cancellation of tour/services booked will attract cancellation charges as specified by the company. If we book a third party product or service on your behalf (such as accommodation, tours and activities), the Terms and Conditions and cancellation policy of such third party would be applicable in addition to the Company's Terms and Conditions. Any cancellation of tour/services has to be in writing clearly stating the reasons for cancellation. You expressly agree to the foregoing terms.

The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.

 
You must pay the balance of your holiday cost by the due date, as per the payment schedule, else it may be cancelled. 
 
  • You will be required to pay a deposit or make full payment for your trip at the time of booking depending on the date of departure
  • Where you only pay a deposit you must pay the full balance on the stipulated due date notified to you in the payment schedule
  • If full payment is not received by the set due date, all your bookings may be cancelled.
  • In the case of flight tickets, the cancellation charges of the airlines would be applicable.
  • In the case of land package cancellation, fees will be payable by you as follows:

When a Cancellation is made Cancellation Charges per person
Prior to 45 days from date of departure Non-Refundable booking amount (25%)
Between 44 - 31 days from date of departure Non-refundable booking amount + 25% of the holiday cost
Between 30 - 16 days from date of departure Non-refundable booking amount + 50% of the holiday cost
Between 15 or below from date of departure 100% of the holiday cost
 



Cancellation policy for Fixed Departure trips:

For Local/ National Trips:

 
When a Cancellation is made Cancellation Charges per person
Prior to 30 days from date of departure 25%
Between 15-30 days from date of departure 50%
Between 7-15 days from date of departure 80%
Between 7 days or lesser from date of departure 100%
 



For International Trips:

 
When a Cancellation is made Cancellation Charges per person
Prior to 45 days from date of departure 25%
Between 30-45 days from date of departure 50%
Between 15-30 days from date of departure 80%
Between 15 or below from date of departure 100%
 

NOTE: All cancellation charges are against the total trip price.

Refund Policy

Payments will be refunded within 10 working days after cancellation, through the same mode by which payment was received i.e. if it was a bank transfer, funds will be refunded through the same mode.

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